Privacy Policy

Effective Date: March 30, 2026 Last Updated: March 30, 2026

Introduction

Welcome to Sorek.com ("Sorek," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sorek.com and make purchases from us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

For questions or concerns, contact us at: jason@sorek.co

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our site.

Information You Provide

Account and Profile Information When you create an account, we collect your name, email address, username, password, and any profile preferences you set.

Purchase and Payment Information When you place an order, we collect your billing name and address, shipping address, phone number, and payment details. Payment card information is processed directly by our third-party payment processors (such as Stripe) and is not stored on our servers.

Communications If you contact us via email, contact forms, or customer support, we collect the content of those communications.

Information Collected Automatically

Usage and Analytics Data When you visit our site, we automatically collect information such as your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other browsing behavior. We use tools such as Google Analytics for this purpose.

Cookies and Tracking Technologies We use cookies, pixel tags, and similar technologies to operate and improve our site, remember your preferences, keep your shopping cart, and deliver relevant advertising. You can control cookies through your browser settings, though disabling them may affect site functionality.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payments and shipping

  • Create and manage your account

  • Send transactional emails (order confirmations, shipping updates, receipts)

  • Respond to your inquiries and provide customer support

  • Send marketing communications, promotions, and newsletters (where you have opted in)

  • Personalize your shopping experience

  • Analyze usage trends and improve our website and services

  • Detect, investigate, and prevent fraudulent transactions and other illegal activity

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers We share information with trusted third-party vendors who perform services on our behalf, including payment processors, shipping carriers, email service providers, analytics providers, and customer support tools. These parties are bound by contractual obligations to protect your data and use it only for the purposes we specify.

Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers If Sorek is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site before your information becomes subject to a different privacy policy.

Protection of Rights We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to safety.

4. Cookies

We use the following types of cookies:

  • Essential cookies — Required for the website to function (e.g., shopping cart, login sessions)

  • Analytics cookies — Help us understand how visitors use the site (e.g., Google Analytics)

  • Marketing cookies — Used to deliver relevant advertisements and track campaign effectiveness

  • Preference cookies — Remember your settings and personalization choices

You may opt out of analytics tracking by visiting https://tools.google.com/dlpage/gaoptout. You can also manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services to you. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal data, except where retention is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal data we hold about you

  • Correction — Request that we correct inaccurate or incomplete information

  • Deletion — Request that we delete your personal data, subject to certain exceptions

  • Opt-out of marketing — Unsubscribe from our marketing emails at any time by clicking "Unsubscribe" in any email or contacting us directly

  • Data portability — Request your data in a structured, machine-readable format

  • Withdraw consent — Where we rely on consent to process your data, you may withdraw it at any time

To exercise any of these rights, contact us at jason@sorek.co. We will respond within 30 days.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and share, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.

We do not sell personal information as defined under the CCPA.

To submit a CCPA request, contact us at jason@sorek.co.

8. European Users (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

  • Contract performance — To fulfill your orders and manage your account

  • Legitimate interests — For fraud prevention, analytics, and improving our services

  • Consent — For marketing communications and non-essential cookies

  • Legal obligation — To comply with applicable laws

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

9. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, contact us at jason@sorek.co.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify you by email or by placing a prominent notice on our website. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sorek Email: jason@sorek.co Website: sorek.com